Confusion

On Thanksgiving, I got this tea pot/hot pad thing.  I'm not really sure how to describe it, because no one has ever given me a name for it before, but basically it's a plastic pitcher with a big grand wire in it that you turn on and it heats up the contents of the pitcher.  I had one two years ago, in the summer of 2008, and back then I used it to make tea, which I was drinking with every meal.
Today I turned this new one on and again attempted to make tea.  It worked fine, though it might have damaged the surface of my desk a little.  I don't know what I'm going to do about that, other than try to find somewhere else to make it that won't destroy furniture.  (The floor maybe?  Though I don't want to burn the carpet.) 
Anyway, after the tea was made I went downstairs to pinch some sugar.  I try really hard to drink my tea without, but if it's not a fruity tea I really struggle to make that happen.  This was close enough to English Breakfast that I wasn't going to get far. 
I ran into Susan in the elevator.  "What are you going there for?" she asked, noting my destination. 
"Just going to get some sugar.  I made tea." 
"You're going to put it in your hand?"
What?  "The tea's in my room," I answered, not sure what to say.  Lately people sort of babble at me and say such strange things that sometimes I'm honestly not sure how to answer.  I honestly don't understand what they're saying. 
Then she saw me later.  "Oh, the sugar's in packets," she said.
Er, yes, but now I understand your confusion.